1. Introduction
Welcome to SalesBuddy AI.
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and plugin.
2. Information We Collect
We may collect the following types of data:
a. Personal Information
- Name
- Email address
- Billing information
b. Store Data (via plugin)
- Product data (titles, descriptions, prices)
- Store configuration settings
- Limited customer interaction data (via AI chat, if enabled)
c. Technical Data
- IP address
- Browser type
- Device information
- Log files
3. How We Use Your Information
We use collected data to:
- Provide and maintain the plugin functionality
- Generate AI-powered content and responses
- Improve product performance and user experience
- Process payments and manage licenses
- Provide customer support
4. AI & Third-Party Services
SalesBuddy AI may use third-party AI providers such as OpenAI.
By using the plugin, you acknowledge that:
- Certain data (e.g., product content, prompts) may be sent to external AI services
- We do not control how these third-party services process data
- You are responsible for reviewing their respective privacy policies
We recommend avoiding sending sensitive personal data through AI features.
5. Data Sharing
We do not sell your personal data.
We may share data only with:
- Payment providers (to process transactions)
- AI service providers (for core functionality)
- Legal authorities if required by law
6. Data Retention
We retain your data only as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
You may request deletion of your data at any time.
7. Your Rights (GDPR)
If you are located in the EU or similar jurisdictions, you have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Object to processing
- Request data portability
To exercise these rights, contact us at: [your email]
8. Data Security
We implement appropriate technical and organizational measures to protect your data.
However, no system is 100% secure, and we cannot guarantee absolute security.
9. Cookies
Our website may use cookies to:
- Improve user experience
- Analyze traffic
- Remember preferences
You can disable cookies in your browser settings.
10. Children’s Privacy
Our services are not intended for children under 13.
We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated date.
12. Contact
If you have any questions about this Privacy Policy:
Email: support@vertimcoders.com
Website: https://salesbuddy-ai.vertimcoders.com
